The Mobile App
The Real-Link mobile app is the tool your field team uses every day. It runs on NFC-enabled Android devices supplied by Real-Link. This section covers how the app is structured and what each part does.
What the app does
The Real-Link app is the interface your operatives, guards and cleaning staff use on the ground. It is designed to be simple: the main action is holding the device near an NFC tag. Everything else is configured in the portal by administrators and delivered to the app automatically.
Your team does not need to configure anything. They log in, go to their location, scan tags and complete forms. The data goes to the portal in the background without anyone on your team having to think about it.
App menu structure
The main menu shows the modules configured for your operation. Depending on your setup, your team may see some or all of the following:
- My Shift / Patrol and Daily Operations — the main patrol and check-in screen
- Report an Incident — for logging incidents, near-misses and site issues
- I am Safe / Lone Worker Report — the lone worker check-in and panic alert screen
- Visitor Logs — for recording visitor and contractor arrivals
- Fire Safety Checks — for RFID-triggered fire equipment inspections
- Vehicle Check Form — for pre-use vehicle safety checks
The app menu is configured for your operation. Your team may see a different set of options depending on what Real-Link has set up for your account. Contact your account manager if you need a module added or removed.