You do not need to know anything about technology to use Real-Link. A small sticker goes on the wall. Your team taps their phone to it. Everything else is automatic. This page explains the whole thing in plain English.
Near Field Communication. The same technology that lets you tap your card to pay for something. When your phone gets close to an NFC sticker, it can read information from it instantly, without touching it. Real-Link uses this to know where your team is and when they were there.
Radio Frequency Identification. A tiny chip inside a sticker or tag that transmits a unique code when a compatible device is held near it. Similar to NFC but used for a wider range of tag formats including rugged outdoor and industrial versions. In Real-Link, RFID tags do exactly the same job as NFC tags.
Watch how data moves from the checkpoint to your client portal automatically.
Before your team starts using Real-Link, NFC and RFID tags are attached at the points you want to record. These could be checkpoint gates, fire extinguishers, cleaning areas, pieces of equipment or any fixed location. Each tag is a small adhesive sticker no bigger than a coin. Each one has a unique code inside it that tells the system exactly where the scan happened.
We supply the tags and register every one to its location in your portal before deployment. Your team does not need to configure anything.
The Real-Link app knows which form belongs to each tag. When the device reads it, the correct checklist or inspection form opens straight away. There is no searching through menus, no typing in a location name and no selecting from a list. It just opens.
Forms can include checkboxes, dropdown options, free text, photos and digital signatures. Your team fills in what is relevant and submits. The date, time, GPS coordinates and the employee's identity are all captured automatically in the background. Nobody has to remember to add them.
This is what makes the record tamper-evident. The timestamp is set server-side the moment the submission arrives, not when it was typed in by a person. That distinction matters when a client or insurer questions the record later.
Real-Link is entirely cloud-based. Nothing is stored on a local server or a computer in your office. The moment data is submitted from the device, it travels via mobile data or Wi-Fi to a secure server and becomes visible in the web portal immediately.
Set daily, weekly or monthly reports to go to whoever needs them. Your operations manager, your clients, your compliance team. Reports include all checkpoint scans, form submissions, incident records, photos and timestamps for the period. They are branded with your company name and contact details, not Real-Link's.
There is no hardware to source, no app store to navigate and no configuration to do before you go live. We supply everything and set it up before your first patrol.
We set up a live trial with your own team before you make any decision. You will know within days whether Real-Link is right for your operation.
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