Real-Link for Hospitality and Hotels | Safety and Maintenance Checks
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Hospitality and Hotels

Every room checked.
Every risk recorded.

Hotels run daily on checklists. Real-Link makes those checklists digital, location-triggered and impossible to falsify. From housekeeping audits and maintenance logs to fire safety walks and environmental health inspections.

At a glance
Housekeeping checklists
Photo evidence of room state on every check.
Maintenance logging
Faults reach the duty manager immediately.
Fire safety walks
RFID-verified with automatic compliance reports.
Safety records
Audit-ready timestamps on every inspection.
Digital
All inspection records
Photo
Evidence on every check
Instant
Fault escalation to duty manager
Audit-ready
Records for every inspection
A hotel running daily checks on paper is one disputed record away from a problem.

Whether it is an environmental health inspection, a fire safety audit or a guest complaint about a room condition, the quality of your defence depends entirely on what records you have.

Real-Link creates a timestamped, photo-verified record of every check, every time it happens, stored in a format that cannot be altered. When an inspector or insurer asks for your records, you hand them a portal login.

Straightforward for housekeeping teams
NFC tags in each room or area open the right checklist the moment they are scanned. No browsing through forms or selecting sites. The operative scans, completes and submits in a few minutes per room.
What you get

Everything your team needs, in one app.

Housekeeping checklists
Room-by-room cleaning and condition checklists completed on device. Photo evidence of room state captured and stored against the record.
Maintenance fault logging
Maintenance team log faults and completed work at the point of inspection. Duty manager notified immediately when a fault is raised.
Fire safety walks
Fire door checks, extinguisher inspections and emergency exit audits with RFID verification and automatic compliance reports.
Guest and venue safety records
Health and safety checks, pool inspections and risk assessments captured digitally with timestamps ready for environmental health visits.
Scheduled inspection rounds
Inspection schedules set for each area and time of day. The system alerts the duty manager to anything overdue.
Management reports
Daily and weekly compliance summaries for housekeeping managers and general managers, generated without any manual compilation.
How it works

Every area checked, every fault flagged, every record kept.

NFC tags in each area open the right checklist. Completed forms are in the portal immediately with photos and timestamps.

1
Tags fitted to rooms and equipment
NFC tags in each room, on fire equipment and at inspection points. Each triggers the correct checklist or inspection form.
2
Staff complete checks on their device
The form opens on scan. Condition notes, photos and any faults recorded at the location.
3
Faults reach the duty manager immediately
Any fault or fail triggers an instant notification with the location, the photo and the name of the person who raised it.
4
Compliance reports generated automatically
Daily and weekly reports compiled and sent to the management team, ready for any inspection or audit.
What you need
NFC-enabled Android device
Supplied by Real-Link, pre-loaded and ready to go. iOS is not currently supported due to Apple NFC restrictions.
RFID and NFC tags
Adhesive tags for each checkpoint or inspection point. Supplied and registered in your portal as part of setup.
Web portal access
Any browser, any device. Live data for your team, a separate login for your clients, and reports that run automatically.
No specialist hardware. No server installation. Real-Link is cloud-based and live in days, not months.

The Real-Link system has enabled our audits to become easier. Our regulator has one area to audit and Real-Link's customer service has been second to none.

BL
Bill Lapsley
Security Delivery Manager, Newcastle International Airport

See Real-Link running across your hotel or venue.

We configure your room lists, inspection schedules and fault escalation before the trial.

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